TX OFFICE INSTALLATION SERVICES was formed in early July 1993 and is presently operating with 45 to 50 installation personnel in Dallas. Our entry into the Dallas/Fort Worth market was based on over two years of involvement with local dealers and service companies in the Metroplex area with our then parent company, Facility Investment Group. Our analysis of the market found that there was a major requirement for additional trained installation and delivery personnel. Further, we felt that in many cases the existing service companies did not have experienced management in cost evaluation, job costing, quotation and other services required to support the expanding contract furniture dealer services demands. Since our background is strong in job costing, quotation, work planning and the full range of contract furniture service programs - mostly for the dealer community - we decided to invest the money and personnel to enter this market.

We relocated our senior staff members from the Los Angeles office of The Triad Installation Company. The Triad Installation Company, in business since 1987, provided the Southern California contract furniture marketplace with such services as: delivery, installation, project management, inventory management and product service and repair. By coming into the Dallas market with experienced crew, management, operating procedures and existing equipment we gained an advantage over a true startup operation.

We provide trained commercial office installation personnel, who unload, stage, unbox, and install mostly systems furniture for medium to large corporations. We do some deliveries, but these are relatively minor and often related to the system installation work we do. We manage a medium size warehouse of 45,000 sq. feet for receiving small product shipments and some storage. Some of our business is supplying experienced crews to customers who use our men to supplement their crews, a common practice in the Dallas marketplace. This work is all done on a time and material basis. However, most of our business is where we supply all the labor, planning and on-site management, either for an hourly not-to-exceed fee or for a fixed price. In either case our success comes from the quality of our personnel, our ability to respond daily to the changing needs of our customers and our understanding of service management and service economics.

Our desire is to build a client base of firms requiring time & material labor and firms requiring fully managed installations. As of this date we have (50) full-time installers on our staff, (6) of which are supervisors. We have relocated one of our 24' Bobtails to this new facility and have (4) drivers skilled in furniture deliveries. Since February of `96, we have added one new 24' Bobtail, one new 15' Inner-City Van and one service van to our fleet. We are continuing to market our services to other dealers in the Dallas marketplace, and we feel our focus should be on increasing our customer base, rather than our sales volume, over the next six months. Some sales increase will come from that effort so we expect to have (60) - (65) installers on staff by June 2003, with further additions in equipment and personnel for expanded delivery services.

We thank you for the opportunity to work with your firm and present TX OFFICE INSTALLATION SERVICES capabilities and the possibility of supporting your future installation management and services requirements. Please contact us if there is any additional information you should require.

TX OFFICE INSTALLATION SERVICES, INC.

2515 Gravel Drive Fort Worth, TX 76118

Metro 817.589.2667

Fax 817.589.9709

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Copyright TX Office Installation Services, Inc. 2003

2515 Gravel Drive Fort Worth, TX 76118 Metro 817.589.2667 Fax 817.589.9709